A completely satisfied customer story
- Branas Luis
- Jul 23, 2024
- 1 min read
Luis has been my piano tuner for 19 years. From the start, he has been attentive to every detail of action, resonance, and upkeep of the instrument. I had a baby grand Story & Clark for 18 years and Luis made it sound majestic. At one point, he even repaired the piano bench.
Everyone who heard that piano thought it was a much higher-end brand. Recently I purchased a vintage art case Steinway. It was beautiful to look at, but it had issues with the pin block and staying in tune. Upon Luis's advice, I traded that piano for a contemporary Steinway B that is a wonder to behold. The sound is exquisite, especially after being in Luis's skillful hands. When I was at the showroom in NY, Luis was kind enough to answer a Zoom call as I showed him all the intricacies of my choices on video.
He made it clear that the final selection was mine, but he gave me enough insightful information to make a judicious decision.
He is always willing to give sound advice, anything from polishing the keys to the right level of humidity in the air. If you are looking for someone who is trustworthy and a master of his craft, look no further. You will not be disappointed!
Gerald Howard (Danvers, MA)
On the day when Luis is scheduled to arrive, it's like welcoming a treasured guest. My piano was bought by my parents about 70 years ago when I began taking lessons. It's a Baldwin Acrosonic with wonderful tone and perfect action. All of this is due to the attention, care, and expertise that Luis has put into it. It's almost as if Luis revives the patient from a muddy season of cloudiness, to its bright and shimmering personality. Luis is kind, timely, affordable, and a quiet presence in the house. I am so grateful to have his professisonal hands embrace my beloved instrument.
***** FIVE STARS
Sue K., Waltham, MA
Luis has tuned our piano for many years. Luis is expert in his art, reliable, trustworthy, and friendly. I really appreciate that he reaches out proactively to schedule our annual tuning. While our piano is a modest upright, my husband really enjoys playing and Luis makes it effortless for us to keep the piano in good shape. ~ Carolyn in Belmont
Luis Branas dedicates himself to bringing out the best in every piano through his diligence and good ears. And he's as great a person as he is a piano technician. Thanks Luis!
- Marcus Roberts